Refund policy

1. Right of Withdrawal

As a consumer in Norway/EU, you have a 14-day right of withdrawal from the day you receive the item, in accordance with the Right of Withdrawal Act.

To exercise the right of withdrawal, you must notify us within the deadline. You pay the return shipping yourself, and the items must be returned in the same condition as upon receipt.

2. Returns and refunds

Beyond the right of withdrawal, we do not offer voluntary returns or exchanges. If the item is defective or delivered incorrectly, you still have the right to make a complaint.

3. Complaint

If there is a defect with the item, you may under the Consumer Purchase Act have the right to repair, replacement, price reduction, or cancellation of the purchase.

A complaint must be made within a reasonable time after the defect was discovered.
Contact us at team@wahlbergarchive.com and provide the order number as well as a description and picture of the defect.